Trakkr
The AI 500 Track any brand's AI visibility in real-time
Methodology
The AI 500/Business Services/Call Center Software

Call Center Software

Contact center, call tracking

Category answer

Who AI recommends in Call Center Software

Citation summary: As of Sep 5, HubSpot leads Trakkr's Call Center Software AI visibility ranking, with 23 brands tracked in this category. Current top brands are HubSpot, Five9, Zendesk.

HubSpot currently leads Trakkr's Call Center Software rankings, with 19 brands tracked in this category. Current leaders include HubSpot, Five9, Zendesk.

#
Company
Visibility
24h
7d
Models
#1
HubSpot
HubSpot17,892 mentions · avg pos 2.3
85.2
Industry #1
-0.5%
#2
Five9
Five91,015 mentions · avg pos 3.0
64.0
Industry #2
-2.2%
#3
Zendesk
Zendesk7,981 mentions · avg pos 3.5
56.3
Industry #3
-1.1%
#4
Aircall
Aircall902 mentions · avg pos 3.5
56.3
Industry #4
+2.1%
#5
Freshworks
Freshworks9,757 mentions · avg pos 4.3
44.4
Industry #5
-0.2%
#6
Avaya
Avaya562 mentions · avg pos 5.0
36.0
Industry #6
+1.6%
#7
JustCall
JustCall121 mentions · avg pos 5.0
36.0
Industry #7
+2.1%
#8
Genesys
Genesys2,176 mentions · avg pos 5.2
33.6
Industry #8
-1.9%
#9
Nice
Nice1,390 mentions · avg pos 5.5
30.3
Industry #9
-2.2%
#10
RingCentral
RingCentral2,876 mentions · avg pos 5.7
28.4
Industry #10
+2.0%
#11
Eight
Eight84 mentions · avg pos 6.0
25.0
Industry #11
-0.1%
#12
Talkdesk
Talkdesk1,126 mentions · avg pos 6.0
25.0
Industry #12
+2.0%
#13
Cisco
Cisco5,507 mentions · avg pos 6.0
25.0
Industry #13
+2.3%
#14
Zoho
Zoho23,309 mentions · avg pos 6.5
20.3
Industry #14
-1.9%
#15
Dialpad
Dialpad2,265 mentions · avg pos 6.5
20.3
Industry #15
+2.0%
#16
Freshdesk
Freshdesk532 mentions · avg pos 8.0
9.0
Industry #16
+2.0%
#17
8x8
8x82,514 mentions · avg pos 9.5
2.3
Industry #17
+1.1%
#18
CallTracking
CallTracking84 mentions · avg pos 10.0
1.0
Industry #18
-1.4%
#19
Verint
Verint292 mentions · avg pos 10.0
1.0
Industry #19
-1.6%
Avg visibility31.5
Top score85.2
Brands19