Trakkr
The AI 500 Track any brand's AI visibility in real-time
The AI 500/Business Services/Call Center Software

Call Center Software

Contact center, call tracking

Category answer

Who AI recommends in Call Center Software

Citation summary: As of Jun 28, CallRail leads Trakkr's Call Center Software AI visibility ranking, with 28 brands tracked in this category. Current top brands are CallRail, Freshworks, Genesys.

CallRail currently leads Trakkr's Call Center Software rankings, with 28 brands tracked in this category. Current leaders include CallRail, Freshworks, Genesys.

#
Company
Visibility
24h
7d
Models
#1
CallRail
CallRail180 mentions · avg pos 1.0
100
Industry #1
+0.0%
#2
Freshworks
Freshworks7,564 mentions · avg pos 1.5
96.5
Industry #2
-0.2%
#3
Genesys
Genesys1,679 mentions · avg pos 2.0
91.3
Industry #3
-1.9%
#4
HubSpot
HubSpot13,789 mentions · avg pos 3.0
64.0
Industry #4
-0.5%
#5
64.0
Industry #5
-1.4%
#6
Cisco
Cisco4,218 mentions · avg pos 3.0
64.0
Industry #6
+2.3%
#7
Aircall
Aircall695 mentions · avg pos 3.0
64.0
Industry #7
+2.1%
#8
Zendesk
Zendesk6,168 mentions · avg pos 3.8
52.6
Industry #8
-1.1%
#9
Five9
Five9791 mentions · avg pos 4.0
49.0
Industry #9
-2.2%
#10
Convoso
Convoso1 mention · avg pos 4.0
49.0
Industry #10
-0.8%
#11
Avaya
Avaya436 mentions · avg pos 4.5
42.3
Industry #11
+1.6%
#12
Invoca
Invoca27 mentions · avg pos 5.0
36.0
Industry #12
+0.4%
#13
Bitrix24
Bitrix24462 mentions · avg pos 5.0
36.0
Industry #13
+0.7%
#14
Odyssey
Odyssey356 mentions · avg pos 6.0
25.0
Industry #14
+1.2%
#15
Nice
Nice1,064 mentions · avg pos 6.3
22.6
Industry #15
-2.2%
#16
Talkdesk
Talkdesk867 mentions · avg pos 6.3
21.8
Industry #16
+2.0%
#17
8x8
8x81,937 mentions · avg pos 7.0
16.0
Industry #17
+1.1%
#18
ResponseTap
ResponseTap4 mentions · avg pos 7.0
16.0
Industry #18
-0.7%
#19
VoiceBase
VoiceBase7 mentions · avg pos 7.0
16.0
Industry #19
+0.6%
#20
DialogTrack? (unclear)
DialogTrack? (unclear)1 mention · avg pos 8.0
9.0
Industry #20
+0.0%
#21
LivePerson
LivePerson1,302 mentions · avg pos 8.0
9.0
Industry #21
+1.8%
#22
RingCentral
RingCentral2,224 mentions · avg pos 8.5
6.3
Industry #22
+2.0%
#23
Vonage
Vonage1,432 mentions · avg pos 9.0
4.0
Industry #23
+1.4%
#24
Analytix
Analytix3 mentions · avg pos 9.0
4.0
Industry #24
-0.4%
#25
Zoho
Zoho17,959 mentions · avg pos 9.5
2.3
Industry #25
-1.9%
#26
Verint
Verint228 mentions · avg pos 10.0
1.0
Industry #26
-1.6%
#27
Xojani
Xojani1 mention · avg pos 10.0
1.0
Industry #27
+1.4%
#28
Kixie
Kixie63 mentions · avg pos 10.0
1.0
Industry #28
-0.9%