Trakkr
The AI 500 Track any brand's AI visibility in real-time
Methodology
The AI 500/Business Services/Call Center Software

Call Center Software

Contact center, call tracking

Category answer

Who AI recommends in Call Center Software

Citation summary: As of Nov 7, HubSpot leads Trakkr's Call Center Software AI visibility ranking, with 25 brands tracked in this category. Current top brands are HubSpot, CallRail, Freshworks.

HubSpot currently leads Trakkr's Call Center Software rankings, with 16 brands tracked in this category. Current leaders include HubSpot, CallRail, Freshworks.

#
Company
Visibility
24h
7d
Models
#1
HubSpot
HubSpot21,847 mentions · avg pos 2.3
85.2
Industry #1
-0.5%
#2
CallRail
CallRail272 mentions · avg pos 3.0
64.0
Industry #2
+0.0%
#3
Freshworks
Freshworks11,848 mentions · avg pos 3.3
60.1
Industry #3
-0.2%
#4
Zendesk
Zendesk9,727 mentions · avg pos 4.2
46.7
Industry #4
-1.1%
#5
Five9
Five91,240 mentions · avg pos 4.7
40.1
Industry #5
-2.2%
#6
RingCentral
RingCentral3,491 mentions · avg pos 5.0
36.0
Industry #6
+2.0%
#7
Genesys
Genesys2,654 mentions · avg pos 5.8
27.0
Industry #7
-1.9%
#8
Aircall
Aircall1,092 mentions · avg pos 6.0
25.0
Industry #8
+2.1%
#9
Dialpad
Dialpad2,737 mentions · avg pos 6.0
25.0
Industry #9
+2.0%
#10
Verint
Verint367 mentions · avg pos 7.0
16.0
Industry #10
-1.6%
#11
Talkdesk
Talkdesk1,379 mentions · avg pos 7.5
12.3
Industry #11
+2.0%
#12
8x8
8x83,064 mentions · avg pos 8.0
9.0
Industry #12
+1.1%
#13
Grasshopper
Grasshopper1,707 mentions · avg pos 8.0
9.0
Industry #13
+0.0%
#14
Zoho
Zoho28,474 mentions · avg pos 8.0
9.0
Industry #14
-1.9%
#15
LivePerson
LivePerson2,024 mentions · avg pos 9.0
4.0
Industry #15
+1.8%
#16
Avaya
Avaya694 mentions · avg pos 9.5
2.3
Industry #16
+1.6%
Avg visibility29.4
Top score85.2
Brands16