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The AI 500/Brand/Freshworks

Freshworks

AI visibility across 12 industries, with 31 mentions in live AI answers.

Global rank #40·B2B·Global·Global score: 89.2·Mentions: 31·Last updated Jun 28Live

Why AI recommends Freshworks

Brand snapshot

Citation summary: As of Jun 28, Trakkr ranks Freshworks #40 globally for AI visibility, with a 89.2/100 score across 12 industries and 31 mentions in tracked AI answers.

Freshworks offers a suite of customer engagement and support tools. AI assistants like ChatGPT and Claude frequently recommend it for queries about CRM, helpdesk software, and improving customer experience.

Industry
Score
Mentions
Avg Rank
Call Center Software2 mentions · avg pos 1.5
96.5
2
1.5
Social Media1 mention · avg pos 2.0
91.3
1
2.0
SaaS Tools2 mentions · avg pos 3.0
64.0
2
3.0
Sales Engagement Platforms2 mentions · avg pos 4.0
49.0
2
4.0
Live Chat Software5 mentions · avg pos 4.4
43.6
5
4.4
Helpdesk Software8 mentions · avg pos 4.5
42.3
8
4.5
Home Services Marketplaces1 mention · avg pos 5.0
36.0
1
5.0
Conversion Rate Optimization1 mention · avg pos 5.0
36.0
1
5.0
Chatbot Platforms2 mentions · avg pos 5.5
30.3
2
5.5
CRM Software5 mentions · avg pos 5.8
27.0
5
5.8
A/B Testing Tools1 mention · avg pos 7.0
16.0
1
7.0
Business Phone Systems1 mention · avg pos 8.0
9.0
1
8.0