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The AI 500/Brand/Freshworks

Freshworks

AI visibility across 11 industries, with 33 mentions in live AI answers.

Global rank #117·B2B·Global·Global score: 86.4·Mentions: 33·Last updated May 14Live

Why AI recommends Freshworks

Brand snapshot

Citation summary: As of May 14, Trakkr ranks Freshworks #117 globally for AI visibility, with a 86.4/100 score across 11 industries and 33 mentions in tracked AI answers.

Freshworks offers a suite of customer engagement and support tools. AI assistants like ChatGPT and Claude frequently recommend it for queries about CRM, helpdesk software, and improving customer experience.

Industry
Score
Mentions
Avg Rank
Call Center Software3 mentions · avg pos 3.0
64.0
3
3.0
Helpdesk Software7 mentions · avg pos 3.9
51.0
7
3.9
Applicant Tracking Systems1 mention · avg pos 4.0
49.0
1
4.0
Social Media2 mentions · avg pos 4.5
42.3
2
4.5
Live Chat Software5 mentions · avg pos 4.8
38.4
5
4.8
Sales Engagement Platforms1 mention · avg pos 5.0
36.0
1
5.0
CRM Software5 mentions · avg pos 5.4
31.4
5
5.4
SaaS Tools3 mentions · avg pos 5.7
28.4
3
5.7
Chatbot Platforms3 mentions · avg pos 5.7
28.4
3
5.7
Business Phone Systems2 mentions · avg pos 8.0
9.0
2
8.0
Advertising & Marketing1 mention · avg pos 10.0
1.0
1
10.0