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The AI 500/Brand/Freshworks

Freshworks

AI visibility across 13 industries, with 32 mentions in live AI answers.

Global rank #86·B2B·Global·Global score: 87.3·Mentions: 32·Last updated Sep 5Live

Why AI recommends Freshworks

Brand snapshot

Citation summary: As of Sep 5, Trakkr ranks Freshworks #86 globally for AI visibility, with a 87.3/100 score across 13 industries and 32 mentions in tracked AI answers.

Freshworks offers a suite of customer engagement and support tools. AI assistants like ChatGPT and Claude frequently recommend it for queries about CRM, helpdesk software, and improving customer experience.

Industry
Score
Mentions
Avg Rank
Social Media1 mention · avg pos 3.0
64.0
1
3.0
Helpdesk Software6 mentions · avg pos 3.2
61.4
6
3.2
Applicant Tracking Systems1 mention · avg pos 4.0
49.0
1
4.0
Call Center Software3 mentions · avg pos 4.3
44.4
3
4.3
Conversion Rate Optimization1 mention · avg pos 5.0
36.0
1
5.0
CRM Software5 mentions · avg pos 5.2
33.6
5
5.2
Live Chat Software5 mentions · avg pos 5.2
33.6
5
5.2
Chatbot Platforms2 mentions · avg pos 5.5
30.3
2
5.5
SaaS Tools3 mentions · avg pos 5.7
28.4
3
5.7
Human Resources Tech1 mention · avg pos 6.0
25.0
1
6.0
Sales Engagement Platforms2 mentions · avg pos 6.0
25.0
2
6.0
A/B Testing Tools1 mention · avg pos 10.0
1.0
1
10.0
Business Phone Systems1 mention · avg pos 10.0
1.0
1
10.0