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The AI 500/Brand/Freshworks

Freshworks

AI visibility across 10 industries, with 32 mentions in live AI answers.

Global rank #46·B2B·Global·Global score: 89.3·Mentions: 32·Last updated Nov 7Live

Why AI recommends Freshworks

Brand snapshot

Citation summary: As of Nov 7, Trakkr ranks Freshworks #46 globally for AI visibility, with a 89.3/100 score across 10 industries and 32 mentions in tracked AI answers.

Freshworks offers a suite of customer engagement and support tools. AI assistants like ChatGPT and Claude frequently recommend it for queries about CRM, helpdesk software, and improving customer experience.

Industry
Score
Mentions
Avg Rank
Social Media1 mention · avg pos 2.0
91.3
1
2.0
Helpdesk Software6 mentions · avg pos 2.7
69.4
6
2.7
Call Center Software4 mentions · avg pos 3.3
60.1
4
3.3
SaaS Tools2 mentions · avg pos 3.5
56.3
2
3.5
Sales Engagement Platforms1 mention · avg pos 4.0
49.0
1
4.0
Live Chat Software5 mentions · avg pos 4.8
38.4
5
4.8
CRM Software5 mentions · avg pos 5.0
36.0
5
5.0
Business Phone Systems3 mentions · avg pos 5.7
28.4
3
5.7
Chatbot Platforms4 mentions · avg pos 6.8
18.1
4
6.8
Business Consulting1 mention · avg pos 7.0
16.0
1
7.0