Trakkr
The AI 500 Track any brand's AI visibility in real-time
Methodology
The AI 500/Business Services/Live Chat Software

Live Chat Software

Customer chat, live support

Category answer

Who AI recommends in Live Chat Software

Citation summary: As of May 14, Intercom leads Trakkr's Live Chat Software AI visibility ranking, with 16 brands tracked in this category. Current top brands are Intercom, Zendesk, LiveChat.

Intercom currently leads Trakkr's Live Chat Software rankings, with 16 brands tracked in this category. Current leaders include Intercom, Zendesk, LiveChat.

#
Company
Visibility
24h
7d
Models
#1
Intercom
Intercom4,452 mentions · avg pos 1.4
97.3
Industry #1
-0.8%
#2
Zendesk
Zendesk4,956 mentions · avg pos 2.8
66.7
Industry #2
-1.1%
#3
LiveChat
LiveChat1,039 mentions · avg pos 4.2
46.2
Industry #3
+2.1%
#4
Drift
Drift1,991 mentions · avg pos 4.6
41.0
Industry #4
-2.4%
#5
Freshworks
Freshworks6,114 mentions · avg pos 4.8
38.4
Industry #5
-0.2%
#6
Tawk.to
Tawk.to505 mentions · avg pos 5.0
36.0
Industry #6
+1.4%
#7
HubSpot
HubSpot11,040 mentions · avg pos 6.0
25.0
Industry #7
-0.5%
#8
Tidio
Tidio697 mentions · avg pos 6.3
21.8
Industry #8
+0.1%
#9
Olark
Olark794 mentions · avg pos 7.0
16.0
Industry #9
-2.4%
#10
LivePerson
LivePerson1,035 mentions · avg pos 8.0
9.0
Industry #10
+1.8%
#11
Pure
Pure1,717 mentions · avg pos 8.0
9.0
Industry #11
-0.6%
#12
Chaport
Chaport47 mentions · avg pos 8.0
9.0
Industry #12
+2.3%
#13
Crisp
Crisp214 mentions · avg pos 9.0
4.0
Industry #13
-2.1%
#14
Zoho
Zoho14,375 mentions · avg pos 9.5
2.3
Industry #14
-1.9%
#15
HelpCrunch
HelpCrunch209 mentions · avg pos 10.0
1.0
Industry #15
+1.5%
#16
Genesys
Genesys1,349 mentions · avg pos 10.0
1.0
Industry #16
-1.9%
Avg visibility26.5
Top score97.3
Brands16