Trakkr
The AI 500 Track any brand's AI visibility in real-time
Methodology
The AI 500/Business Services/Live Chat Software

Live Chat Software

Customer chat, live support

Category answer

Who AI recommends in Live Chat Software

Citation summary: As of Jun 28, Intercom leads Trakkr's Live Chat Software AI visibility ranking, with 18 brands tracked in this category. Current top brands are Intercom, Zendesk, Tidio.

Intercom currently leads Trakkr's Live Chat Software rankings, with 18 brands tracked in this category. Current leaders include Intercom, Zendesk, Tidio.

#
Company
Visibility
24h
7d
Models
#1
Intercom
Intercom5,535 mentions · avg pos 1.6
95.7
Industry #1
-0.8%
#2
Zendesk
Zendesk6,168 mentions · avg pos 3.7
53.1
Industry #2
-1.1%
#3
Tidio
Tidio863 mentions · avg pos 4.0
49.0
Industry #3
+0.1%
#4
Freshworks
Freshworks7,564 mentions · avg pos 4.4
43.6
Industry #4
-0.2%
#5
Drift
Drift2,472 mentions · avg pos 4.6
41.0
Industry #5
-2.4%
#6
LiveChat
LiveChat1,294 mentions · avg pos 4.8
38.4
Industry #6
+2.1%
#7
Salesforce
Salesforce11,549 mentions · avg pos 6.0
25.0
Industry #7
-1.9%
#8
Tawk.to
Tawk.to619 mentions · avg pos 6.7
18.8
Industry #8
+1.4%
#9
Olark
Olark982 mentions · avg pos 6.8
18.1
Industry #9
-2.4%
#10
Genesys
Genesys1,679 mentions · avg pos 7.0
16.0
Industry #10
-1.9%
#11
HubSpot
HubSpot13,789 mentions · avg pos 7.5
12.3
Industry #11
-0.5%
#12
LivePerson
LivePerson1,302 mentions · avg pos 7.8
10.6
Industry #12
+1.8%
#13
Kasai
Kasai4 mentions · avg pos 8.0
9.0
Industry #13
+1.3%
#14
Cardano
Cardano600 mentions · avg pos 8.0
9.0
Industry #14
+0.6%
#15
Crisp
Crisp264 mentions · avg pos 8.0
9.0
Industry #15
-2.1%
#16
HelpCrunch
HelpCrunch253 mentions · avg pos 9.0
4.0
Industry #16
+1.5%
#17
Chatlio
Chatlio153 mentions · avg pos 10.0
1.0
Industry #17
+2.3%
#18
Zoho
Zoho17,959 mentions · avg pos 10.0
1.0
Industry #18
-1.9%
Avg visibility25.2
Top score95.7
Brands18