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8x8

AI visibility across 3 industries, with 9 mentions in live AI answers.

Global rank #871·B2B·Global·Global score: 81.5·Mentions: 9·Last updated Sep 5Live

Why AI recommends 8x8

Brand snapshot

Citation summary: As of Sep 5, Trakkr ranks 8x8 #871 globally for AI visibility, with a 81.5/100 score across 3 industries and 9 mentions in tracked AI answers.

Track 8x8's visibility in AI search. See how often ChatGPT, Claude, Gemini, and Perplexity recommend 8x8 when users ask related questions.

Industry

Score

Mentions

Avg Rank

6 mentions · avg pos 3.5

56.3

3.5

1 mention · avg pos 6.0

25.0

6.0

2 mentions · avg pos 9.5

2.3

9.5

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Model coverage

ChatGPT

77%

Claude

59%

Gemini

55%

Perplexity

51%

How AI talks about this brand

8x8's unified communications as a service (UCaaS) platform and AI-enabled contact center (CCaaS) solutions position it as a central provider for enterprise communications and collaboration, driving frequent AI mentions.
Strategic emphasis on AI-driven analytics, voice biometrics, and automated workflows differentiates 8x8 in the crowded UCaaS/CCaaS market, supporting integration with CRMs and collaboration ecosystems.
Recent emphasis on reducing latency, expanding global PSTN coverage, and leveraging AI for transcription, sentiment analysis, and agent assist sustains visibility across enterprise IT and AI-focused conversations.

8x8 vs Competitors

See how 8x8 compares to other brands in Business Phone Systems

View competitors in Business Phone Systems

Telecommunications Call Center Software

How Trakkr measures AI visibility

Use the methodology page to understand how 8x8 is scored, and use llms.txt to see the preferred crawl path into the rankings corpus.

Read methodology View llms.txt