Trakkr
The AI 500 Track any brand's AI visibility in real-time
The AI 500/Business Services/Call Center Software

Call Center Software

Contact center, call tracking

Category answer

Who AI recommends in Call Center Software

Citation summary: As of May 14, Salesforce leads Trakkr's Call Center Software AI visibility ranking, with 25 brands tracked in this category. Current top brands are Salesforce, Freshworks, CallRail.

Salesforce currently leads Trakkr's Call Center Software rankings, with 25 brands tracked in this category. Current leaders include Salesforce, Freshworks, CallRail.

#
Company
Visibility
24h
7d
Models
#1
Salesforce
Salesforce9,272 mentions · avg pos 1.5
96.5
Industry #1
-1.9%
#2
Freshworks
Freshworks6,114 mentions · avg pos 3.0
64.0
Industry #2
-0.2%
#3
CallRail
CallRail145 mentions · avg pos 3.0
64.0
Industry #3
+0.0%
#4
Zendesk
Zendesk4,956 mentions · avg pos 3.5
56.3
Industry #4
-1.1%
#5
Avaya
Avaya345 mentions · avg pos 4.5
42.3
Industry #5
+1.6%
#6
Five9
Five9651 mentions · avg pos 4.7
40.1
Industry #6
-2.2%
#7
HubSpot
HubSpot11,040 mentions · avg pos 5.0
36.0
Industry #7
-0.5%
#8
Genesys
Genesys1,349 mentions · avg pos 5.2
33.6
Industry #8
-1.9%
#9
RingCentral
RingCentral1,783 mentions · avg pos 5.3
32.1
Industry #9
+2.0%
#10
Nice
Nice836 mentions · avg pos 5.7
28.4
Industry #10
-2.2%
#11
8x8
8x81,557 mentions · avg pos 6.0
25.0
Industry #11
+1.1%
#12
Talkdesk
Talkdesk701 mentions · avg pos 6.0
25.0
Industry #12
+2.0%
#13
Zoho
Zoho14,375 mentions · avg pos 6.0
25.0
Industry #13
-1.9%
#14
Aircall
Aircall558 mentions · avg pos 6.0
25.0
Industry #14
+2.1%
#15
Oracle
Oracle5,375 mentions · avg pos 6.0
25.0
Industry #15
-1.0%
#16
Eightfold
Eightfold29 mentions · avg pos 6.0
25.0
Industry #16
-1.8%
#17
Cisco Webex
Cisco Webex456 mentions · avg pos 7.0
16.0
Industry #17
+2.3%
#18
CloudTalk
CloudTalk76 mentions · avg pos 7.0
16.0
Industry #18
-1.1%
#19
Eight Sleep
Eight Sleep200 mentions · avg pos 8.0
9.0
Industry #19
+2.3%
#20
Manmade Mindsphere
Manmade Mindsphere1 mention · avg pos 8.0
9.0
Industry #20
+0.8%
#21
Kixie
Kixie52 mentions · avg pos 8.0
9.0
Industry #21
-0.9%
#22
Dixa
Dixa4 mentions · avg pos 9.0
4.0
Industry #22
+0.9%
#23
Verint
Verint186 mentions · avg pos 9.0
4.0
Industry #23
-1.6%
#24
Calljoy
Calljoy1 mention · avg pos 10.0
1.0
Industry #24
+2.0%
#25
Pentagon Solutions
Pentagon Solutions1 mention · avg pos 10.0
1.0
Industry #25
-0.9%