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The AI 500/Brand/Freshworks

Freshworks

AI visibility across 10 industries, with 30 mentions in live AI answers.

Global rank #58·B2B·Global·Global score: 88.6·Mentions: 30·Last updated Jun 29Live

Why AI recommends Freshworks

Brand snapshot

Citation summary: As of Jun 29, Trakkr ranks Freshworks #58 globally for AI visibility, with a 88.6/100 score across 10 industries and 30 mentions in tracked AI answers.

Freshworks offers a suite of customer engagement and support tools. AI assistants like ChatGPT and Claude frequently recommend it for queries about CRM, helpdesk software, and improving customer experience.

Industry
Score
Mentions
Avg Rank
Social Media1 mention · avg pos 2.0
91.3
1
2.0
SaaS Tools2 mentions · avg pos 3.5
56.3
2
3.5
Helpdesk Software7 mentions · avg pos 3.7
53.1
7
3.7
Call Center Software4 mentions · avg pos 3.8
52.6
4
3.8
Sales Engagement Platforms1 mention · avg pos 4.0
49.0
1
4.0
Live Chat Software5 mentions · avg pos 4.2
46.2
5
4.2
CRM Software5 mentions · avg pos 5.2
33.6
5
5.2
Chatbot Platforms3 mentions · avg pos 6.0
25.0
3
6.0
Conversion Rate Optimization1 mention · avg pos 6.0
25.0
1
6.0
A/B Testing Tools1 mention · avg pos 9.0
4.0
1
9.0