The AI 500 Track any brand's AI visibility in real-time

Helpdesk Software

Customer support, ticket management

Category answer

Who AI recommends in Helpdesk Software

Citation summary: As of Jun 29, ServiceNow leads Trakkr's Helpdesk Software AI visibility ranking, with 20 brands tracked in this category. Current top brands are ServiceNow, Zendesk, Freshworks.

ServiceNow currently leads Trakkr's Helpdesk Software rankings, with 20 brands tracked in this category. Current leaders include ServiceNow, Zendesk, Freshworks.

Company

Visibility

24h

Models

1,516 mentions · avg pos 2.3

85.2

Industry #1

+2.2%

6,193 mentions · avg pos 3.2

61.4

Industry #2

-1.1%

7,594 mentions · avg pos 3.7

53.1

Industry #3

-0.2%

92 mentions · avg pos 4.0

49.0

Industry #4

-1.9%

981 mentions · avg pos 4.5

42.3

Industry #5

-2.3%

5,557 mentions · avg pos 4.7

40.1

Industry #6

-0.8%

13 mentions · avg pos 5.0

36.0

Industry #7

+2.2%

18,043 mentions · avg pos 5.3

32.1

Industry #8

-1.9%

11,594 mentions · avg pos 5.5

30.3

Industry #9

-1.9%

#10

13,845 mentions · avg pos 6.7

18.8

Industry #10

-0.5%

#11

439 mentions · avg pos 7.0

16.0

Industry #11

-2.5%

#12

1,143 mentions · avg pos 7.0

16.0

Industry #12

+2.3%

#13

170 mentions · avg pos 7.0

16.0

Industry #13

+2.1%

#14

971 mentions · avg pos 7.7

11.1

Industry #14

+0.0%

#15

616 mentions · avg pos 7.7

11.1

Industry #15

+1.1%

#16

8 mentions · avg pos 8.0

9.0

Industry #16

-2.0%

#17

9,595 mentions · avg pos 8.5

6.3

Industry #17

+0.4%

#18

120 mentions · avg pos 9.0

4.0

Industry #18

+0.4%

#19

1 mention · avg pos 10.0

1.0

Industry #19

-2.1%

#20

25 mentions · avg pos 10.0

1.0

Industry #20

+1.6%

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Top brand

#1 ServiceNow

85.2 visibility · 1,516 mentions

What AI is being asked

❝What are the best helpdesk for small business customer support solutions?

❝What are the top ticket management systems for enterprise-level customer service teams?

❝What reliable helpdesk products should I get for remote technical support needs?

❝Which brands of customer support software are recommended for e-commerce businesses?

How Trakkr measures AI visibility

Industry pages answer category-level recommendation questions. Use the methodology page for scoring context and llms.txt for the preferred crawl path into Trakkr's rankings corpus.

Read methodology View llms.txt