Trakkr
The AI 500 Track any brand's AI visibility in real-time
Methodology
The AI 500/Business Services/Live Chat Software

Live Chat Software

Customer chat, live support

Category answer

Who AI recommends in Live Chat Software

Citation summary: As of Nov 7, Intercom leads Trakkr's Live Chat Software AI visibility ranking, with 19 brands tracked in this category. Current top brands are Intercom, Zendesk, Genesys.

Intercom currently leads Trakkr's Live Chat Software rankings, with 18 brands tracked in this category. Current leaders include Intercom, Zendesk, Genesys.

#
Company
Visibility
24h
7d
Models
#1
Intercom
Intercom8,710 mentions · avg pos 1.2
98.7
Industry #1
-0.8%
#2
Zendesk
Zendesk9,727 mentions · avg pos 3.0
64.0
Industry #2
-1.1%
#3
Genesys
Genesys2,654 mentions · avg pos 4.0
49.0
Industry #3
-1.9%
#4
LiveChat
LiveChat2,035 mentions · avg pos 4.4
43.6
Industry #4
+2.1%
#5
Drift
Drift3,877 mentions · avg pos 4.5
42.3
Industry #5
-2.4%
#6
Tawk.to
Tawk.to969 mentions · avg pos 4.7
40.1
Industry #6
+1.4%
#7
Freshworks
Freshworks11,848 mentions · avg pos 4.8
38.4
Industry #7
-0.2%
#8
Interakt
Interakt181 mentions · avg pos 5.0
36.0
Industry #8
-1.0%
#9
Chatlio
Chatlio221 mentions · avg pos 7.0
16.0
Industry #9
+2.3%
#10
LivePerson
LivePerson2,024 mentions · avg pos 7.5
12.3
Industry #10
+1.8%
#11
Tidio
Tidio1,366 mentions · avg pos 7.5
12.3
Industry #11
+0.1%
#12
HubSpot
HubSpot21,847 mentions · avg pos 8.0
9.0
Industry #12
-0.5%
#13
Olark
Olark1,534 mentions · avg pos 8.0
9.0
Industry #13
-2.4%
#14
Crisp
Crisp433 mentions · avg pos 8.0
9.0
Industry #14
-2.1%
#15
Pure
Pure3,571 mentions · avg pos 8.0
9.0
Industry #15
-0.6%
#16
Smartsupp
Smartsupp95 mentions · avg pos 9.0
4.0
Industry #16
+1.9%
#17
Zoho
Zoho28,474 mentions · avg pos 9.5
2.3
Industry #17
-1.9%
#18
Shopify
Shopify12,684 mentions · avg pos 10.0
1.0
Industry #18
-1.1%
Avg visibility27.5
Top score98.7
Brands18